Laura Muir

Customer Service Administration Team Leader

Laura is our Customer Service Administration Team Leader. For most of our customers, Laura is a familiar, friendly voice on the other end of the line having worked in a customer services role across most major strands of the business, including: MDRS, NORS, Accreditation and Master Driver CPC.

An equestrian enthusiast, Laura spends much of her free time riding her horse and lending a hand to local bridleway maintenance projects. You may be curious about the horse’s name, but only until you find out that Laura also has a prize-winning pet skunk, named Jordi-Alba.


  • Management Skills Workshop
  • NVQ EDI Level 3 Business and Administration 
  • First Aid at Work 
  • Forklift Truck training
  • Fire Warden Training
  • Hazard Awareness Training
  • ADR Book Reading
  • Spill Management
  • Secuirty Awareness
  • Lift Truck Safety Awareness
  • QMS Auditor/Lead Auditor Training
  • People Management - Institute of Leadership and Management


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